Get in touch with the frog desk

Email us

The best way to reach pepecoin.finance is by email: support@pepecoin.finance. It’s one inbox, read by the editors who write and check the guides. We don’t run a phone line or a live chat, and we don’t do support through social media direct messages.

To help us answer quickly, tell us which page you mean (a link is perfect), what you think is wrong or unclear, and, if you have one, a source we can check.

What to write to us about

Corrections. If a fact, date, fee or link on our site looks wrong or out of date, please tell us. Corrections are the most useful emails we get. We check every report against primary sources and fix confirmed errors, as described in our editorial policy.

Questions about a guide. If something in, say, our guide to buying PEPE or the PEPE safety check isn’t clear, ask. Good questions often become better explanations on the page.

Press and research. Journalists and researchers are welcome to ask about our sources or methods. We’re happy to point you to the primary documents we used.

Response time

We usually reply within two working days. Corrections that affect safety, such as a wrong contract address or a broken warning, jump to the front of the queue.

Scam warning

Fake support accounts are one of the most common ways meme-coin holders lose funds. Our PEPE wallet guide explains how to keep a seed phrase safe and how to check the official contract before you add a token.

What we can’t help with

We are an independent information site, not an exchange, broker or wallet provider. We can’t see your account, recover lost funds, reverse transactions or speed up a withdrawal, and we don’t offer trading support for any exchange, including CEX.IO. For account problems, contact your exchange through its official website or app. Our exchange comparison links to each platform’s official site.

We also don’t give personal financial, tax or legal advice. Please read our disclaimer for the details.